Need Assistance?
Canvas: Click HELP on the left side menu in Canvas or call 1-833-430-3504.
Respondus: Live chat help is available within LockDown Browser when using the webcam proctoring feature (also called Respondus Monitor). Chat agents can assist you with pre-exam issues related to the webcam and microphone. For technical issues that cannot be solved via live chat, we recommend that you open a ticket with聽
Instructor Assistance: For instructor assistance, contact your instructor through your Canvas or Microsoft 365 email accounts.
Free Tutoring: For online tutor support, click on the Tutor.com tab on the left side menu in your Canvas course. If you need tutoring not offered by Tutor.com, you may contact the ALC at聽alc@ucc.edu.
FERPA/ADA: If you have concerns about privacy or ADA, please contact the Director of Instructional Design at ucconline@ucc.edu.
Learning Resources Contact Information: P: 908-497-4364, E:ucconline@ucc.edu
Online Student Complaint Process:
Students should direct a complaint to 91看片 for investigation and resolution. If the complaint remains unresolved after all institutional procedures have been exhausted, complaints may be directed to the SARA State Portal Entity within two years of the incident about which the complaint is made. Complaints regarding grade appeals or conduct are subject to 91看片 procedures and will not be addressed by the State Portal Entity.
SARA State Portal Entity:
Attn: Director, Office of Licensure
New Jersey Office of the Secretary of Higher Education
20 W. State Street, 4th Floor
P.O. Box 542
Trenton, NJ 08625
(609)-984-3738
eric.taylor@oshe.nj.gov
For more information visit: and